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Task Management

Who is doing what, and by when, at a glance.

Sales tasks, service tickets and project work in one agenda. Reminders on time, time logged, boards up to date.

Task Management

Your team’s to-do list should not be scattered.

Every task is linked to a customer, opportunity, ticket or project. The My Work agenda gathers a person’s work in one list, and managers see workload and delays on the task board.

  • Kanban and tableDrag and drop.
  • My Work agendaOne list from every module.
  • RemindersNotifications and email.

Task Management, in full.

Everything the module offers, topic by topic.

Task views

See work the way your team works.

  • Kanban and table views
  • Group by stage, priority, type and assignee
  • Change stages by drag and drop
  • Filters and saved views

Stage and priority

Every task’s status and urgency is clear.

  • Not started, in progress, waiting, done and deferred
  • Color-coded priorities
  • Rich notes
  • Dates on call, email and note activities

Reminders

No forgotten work.

  • Reminder options per task
  • In-app notification and email to the assignee
  • Today’s agenda on the home page
  • Notification center

My Work agenda

All of a person’s work in one place.

  • CRM tasks, service tickets and project items in one list
  • Overdue, today, upcoming and undated buckets
  • Log time spent on completion
  • Move a task to a project item in one click

Time tracking

Make effort visible.

  • Weekly timesheet
  • Sales, service and project time in one record
  • Billable and non-billable time
  • Capacity and utilization in the workforce report

Task board

A map of workload and delays for managers.

  • Week, month, quarter and year periods
  • Counts by status and distribution by person
  • Expandable task list per person
  • Export filtered tasks to Excel; dealer and distributor tasks

How does it work?

  1. 01
    Link

    Open the task on a customer, opportunity, ticket or project.

  2. 02
    Assign

    Assign a person, set priority and reminder.

  3. 03
    Complete

    Finish from the My Work agenda and log the time.

  4. 04
    Track

    See workload, delays and completed work on the task board.

From startup to enterprise.

The same module grows with your company.

Startup

Everyone knows what to do

In a small team, work does not get lost in chat history; every task has an owner and a date.

Growing company

Connect work across departments

Work from sales, service tickets and project items in the same agenda.

Enterprise

Manage capacity with data

Resource decisions based on workload per person, time tracking and the workforce report.

Let’s set up your team’s workflow in ZP CRM together.

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